Writing your personal bio: 1st person or 3rd person?

This is a question that I’m always asked, and while there is no set rule on the matter, it’s certainly something that divides opinion. Just glance through a handful of LinkedIn profiles to see what I mean. But as our personal bio becomes more important in a world where our digital profiles are read before our voices are heard, understanding how best to write your bio is definitely something worth figuring out.

Your personal bio serves several functions. Firstly, it needs to tell people who you are and what you’re about and it’s a great opportunity for you to tell people what makes you great/different/interesting/unique/qualified for the job/credible/worth listening to (*delete as appropriate). Ideally it should tell people what you think they will be interested in knowing about you and help you to stand out and be memorable. What you don’t want, are people giving up on reading your personal bio half way through because they’re bored or they think you’re an idiot. Anyway, back to the question; “Should my personal bio be written in the first person or third person?”

As part of my research for this post, I put the question to my Twitter followers, and here are some of the responses I received.

@Story_Jon Jon Thomas “If its your own site, I would say first. Otherwise, third.”

@colinjbrowne Colin J Browne “Third. That way people can cut and paste it, which is really the point, I reckon.”

@CopyFountain “Personal bios: 1st or 3rd person RT @colinjbrowne: @AlexiaL Third. That way people can cut and paste it. <- Mark likes this.”

@gspress4attnpr Greg Simpson “hmmm re personal bio, I would say 3rd person as often used by people who do not know you”

When I ran a poll on my Facebook page, the votes were 67% – first person and 33% – third person. What does that tell you? We don’t really know! So, to help us figure this out, I think the first question we need to ask ourselves is this:

Where is it going to be used?

Is it on your personal website? Is it for a speaker bio at a conference? Is it for the “Meet our team” page on the company website? Is it for a book? All these are very different environments and the reader will have a different expectation of “who” is doing the talking. For example, at a conference, all literature and collateral is likely to be produced by the event organiser. So, in this situation, most people would probably expect a bio to be written in the third person. Just as if the organiser is standing there on stage introducing this person who’s about to come on.

However, if it’s for your personal website or your LinkedIn profile they are going to have a different expectation. People are going to be engaging directly with you (you hope!). So, in this environment you want to be able to create that connection as effortlessly and as naturally as possible. Imagine being at an event and introducing yourself: would you do it in the 3rd person? NO! Not unless you’re an idiot or you’ve multiple personalities. People are going to assume that you are responsible for your own website or LinkedIn profile and that you write it yourself. That is, unless you want to create the impression that you have a team of minions that do everything for you. But even if you did, would you still outsource the bit where you meet and engage with new people? Probably not. A great bio will encourage people want to find out more about you. People are more likely to want to find out more about you if you’ve helped to create a connection with them and in this situation, a connection is better created when you’re speaking as you rather than through someone else.

@StoryJon ‘s response “If its your own site, I would say first. Otherwise, third.” highlights my next point.

Your personal bio never exists in the singular

You have several. It is likely after all, that you will be engaging with different audiences, in different places, in different contexts. Different audiences have different needs and will be interested in different aspects of you. In some instances your bio will need to be four or five lines, whereas others may be two or three paragraphs. Do you have the same bio in your Twitter profile as your LinkedIn profile? Knowing what to say, where, and to who is the art of communicating. So having one bio to fit all these is just not going to work. You don’t have just one way of introducing yourself when you meet people; you have several depending on who you meet, where you are and what you think they’ll be interested in. The same goes for your bio.

Free for all?

@ColinJBrown ’s comment “Third. That way people can cut and paste it, which is really the point, I reckon.“ is interesting. Personally I’d never considered that someone would copy and paste my bio from my site. Why would anyone be using your bio without your knowledge? In my mind, if someone wants a bio from you, it’s very likely that you’re already engaging with them on some level and that you know that they will want your bio. Maybe you’re speaking at their event, or contributing to their magazine or blog. In this case I would send them a bio that is tailored to the audience and message I want to get across. This may well be a standard bio that you have ready to send, even if it is a direct copy of your first person bio.

Keep control of your message

Mark (@copyFountain) likes the fact that people can copy and paste a bio from the online home where it may be living. Personally, I find this a risky strategy. If anything, you DO NOT want people to copy it. If someone wants your bio, then it’s worth taking the time finding out where it’s going to be used and who’s likely to be reading it. This then offers you the opportunity to tailor your bio appropriately thus ensuring that you are saying exactly what you want to say to that particular audience.

This close management of your message will go a long way in helping you to build and maintain the kind of reputation that you can be proud of. The lazy approach of letting people copy and paste what they like, maybe even writing it for you, means that you are relinquishing control of one of the most important opportunities for you to be clear on what you’re about and thus extend your reach and your network in the way that you want. In a world where people will first meet you through your personal bio, can you afford to take the lazy approach?

So, what are your thoughts on whether your personal bio should be written in the first person or third person? I would love to know, so please leave me a comment and let me know!

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Personal Branding: keeping it simple

There’s a misconception out there that for you to have a really strong personal brand, you need to dominate all the social networks, have a really strong web presence, have written at least 2 books etc etc. Well, don’t worry, because you might not need to do any of this.

Identifying what you need to do to build a strong brand always boils down to what you want and who your targeting. At its very simplest, the ONLY thing you ever need to do to have a strong brand is this;

Do what you you’re hired to do & do what you promise to do.

If this is the only thing you do consistently, then this is a great place to start. If I was to add one thing to this, it’s this.

Be very clear who your target market is and make sure they know about you.

If you’re clear about who needs to know about you then that will determine what strategy you use to communicate and engage with them. For some people this target group can be a very small group indeed.

Let me tell you about a friend of mine. She sells products to the UK retailers for a big US brand. For her, the people who need to know about how great she is are her employers and the key decision makers in the UK retailers that represent the market she’s in. After all, they are the people that will influence how successful she is in her career. Now as a result of consistently being great at her job, her counterparts at her competitors are also aware of how good she is – they’re losing sales to her brand!

Her target market is a very small select group of people, probably around 20 to 30 people. So for her, having an active Twitter or Linked In presence is unnecessary so she doesn’t bother. As is a blog and any public speaking engagements. She just needs to focus on doing a great job. And she is. How does she know this? Well, one of her competitors offered her a package that she couldn’t refuse. They had been courting her for many years, but as she’s happy where she is she told them that she would only move for A LOT more than she was on. And as she’s a mum, she would want a 4-day week. She never for a moment thought that they would offer her exactly what she wanted. So when faced with a package she couldn’t refuse, she took it and handed her notice in only to find that her current employer beat the competitor offer. So now without actually moving companies she’s earning around 30% MORE than before, and she’s working 20% less!

I love this story because it’s a great example of how you can achieve greatness in your life by keeping it very simple and focussed. If you’re good at what you do the results will speak for themselves and there will no need for you to broadcast yourself to the world.

So are you clear on WHO can influence your success? And are you engaging with them? Do you they know about you? More importantly, are you wasting time doing things that aren’t getting you anywhere?

Discover the answers to these questions in Quick & Easy Introduction to Personal Branding.

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Personal branding & consistency – the great debate part 1

As an ex-brand marketer there are certain tenets of branding that just can’t be played with. I’m a Leo and I’m stubborn. I can’t help it. One of these is consistency. All great brands are built on consistency. Without consistency, people don’t know what they can rely on you for or what to expect from you.

People need to know which box to put you in (in their heads) and if you confuse them, they can’t put you in a box and you’re a floater. Floaters drift off never to be remembered again. It’s a sad story.

So, you can imagine the sort of week I had when not one but TWO instances dared to suggest to me that consistency is not only something NOT to strive for, but that in the context of personal branding, impossible to achieve while being authentic.

WTF?! I know. If you need to take a moment and grab some fresh air, I understand. I’ll still be here.

[caption id="attachment_782" align="alignleft" width="144" caption="courtesy @snowbadger"] [/caption]

The first chink in my week came when Simon Manchipp @manchipp (he on the left) let me have a sneak preview of his design agency’s new website. Simon’s desgin agency SomeOne are a highly respected agency and are sought after by big brands for big branding projects. One of their current projects includes the Eurostar rebrand. Yeah. This guy knows his stuff.

So, to get a sneak peek of their new website is not something I’m going to pass by. I’m a tad nosey too.

The page headed Manifesto got my attention so that’s where I started. And that’s where I found this

It stopped me dead because somewhere I felt that they were saying that consistency = bad. I stared at the words, lost in thought. But they’re not. They’re focusing on the extreme definition of consistency which helps them to reinforce what they’re about; creating memorable brands.

Memorable is hard with consistency. That’s not the role of consistency. What makes you memorable is the magic and the sparks. Think Seth Godin’s Purple Cow. It’s the little surprises in life that make it delicious and interesting. And if you can harness magic moments into what you do, you’re more likely to be memorable.

One of their blog articles, One big idea isn’t the big idea, refines this further

Consistency is utterly misplaced as a central thought in branding. Coherence is what is important. Join it up everywhere, but don’t make it dull, repetitive and predictable (the very definition of consistent). Surprise, delight, entertain, inform and inspire.”

I realise this all sounds a bit corporate, but the same things can be said of personal brands. If you can surprise, delight, entertain, inform and inspire others, do you think that people will want to spend time with you? Do you think that people will want you on their team? Of course they will! By doing those things, in a coherant manner that makes sense to what you’re about, you’ll create an emotional connection with others that is sure to engage them. Once engaged on an emotional level, you’re on your way to build trust. And this is most defintely the best direction to be heading in.

So, while I’m going to stubbornly cling onto consistency as an an important aspect of branding (personal and business), I’m happy to relax my view and let coherence join the party too. But the soul of the party will most definitely be the magic & sparks!

If you want to read about the other incident that ruffled my feathers, I’m still writing it.. coming very soon!

So, what are your views on consistency in relation to branding? And how relevant is it to personal branding? Would love to know your thoughts! Leave your comment in the comment section below.

Read the follow up post: The Great Debate part 2

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Is personal branding a fad?

This question “Is personal branding a fad?” came up on Quora recently so I thought I’d give my view which I’m happy to share here.

The term personal branding may be relatively new, but the concept has been around much longer. There is some misconception that personal branding is all about the hard sell and this is where the term gets a bad name (Obnoxious?). The reality is that we’re ALWAYS selling ourselves. Selling in this sense means trying to influence others to buy us / believe us / like us / hire us etc.

What’s changed is the environment in which we’re now able to do that. And it’s this that is forcing us to be much clearer as to how we choose to define ourselves. Before, it was adequate to merely be mindful as to how we presented ourselves in the flesh. This kept it pretty simple, as long as we dressed and spoke consistently in line with our image of ourselves and what we wanted to project, that was fine. But now we can present ourselves online in endless ways – blogs, personal sites, YouTube etc. And it is because of the extensive possibilities of online presences that we need to think a bit harder about what we want to say about ourselves. We cannot escape the harsh reality of earning cash. Nor can we escape the fact that we are all naturally nosey. So, if we are presented with the opportunity of possibly working with someone (hiring them, buying their stuff etc), we are going to seek out information about them. Just as we would before purchasing a product. Hence the need to be clear as to what you want to say about yourself and to present that consistently. We know from the world of corporate brands that to be bought you need to build trust, and this is done through communicating a consistent message and delivering upon a promise consistently. So it’s no surprise that people are now adopting these practices. Let’s not forget the fact that the world is more competitive in terms of jobs, and those that have grasped this are those that are getting the work. So, it will soon be a neccessity for the majority if they want to keep up.

So, to answer the question, no it’s not fad. At least the concept isn’t. It’s here to stay.

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13 personal branding insights from Kelly Cutrone

If you want to read a straight-talking overview on why you need to think seriously about your personal brand, you should grab yourself a copy of Kelly Cutrone’s book If You Have to Cry, Go Outside: And Other Things Your Mother Never Told You

Cutrone is one of fashion’s most successful publicist whose business People’s Revolution has offices in New York, LA and Paris. Known for her renegade, ballsy and honest approach in an industry full of falsity, her reputation is unparalleled. Her book reveals her journey from small-town US school girl to NY PR maven told in a reverent, funny shooting-from-the-hip kind of way.

But that’s enough of the intro. The reason I’m sharing this with you is because she has dedicated a whole chapter to personal branding “YOU are the brand: normal gets you nowhere”. Her insights and stories should be enough to persuade anyone who needs to earn money that personal branding is here to stay and should be taken seriously. What happens if you don’t take it seriously? Well… you go nowhere, fast.

But there are some of you out there who would prefer the shortcut right? And, as someone who loves giving everyone else shortcuts, here is my list of personal branding insights as shared by the wonderfully inspiring Kelly Cutrone.

1. Personal branding is about figuring out who you are and what turns you on then monetising it.

2. The people who are actually making a difference in the world are people who are not like everyone else.

3. People become successful because what they’re selling is authentic and consistent. They found jobs that aligned with their skills and passions, and they brought their true selves – idiosyncrasies and all – to work every day.

4. Everyone is selling something these days, and if you don’t have a clear point of differentiation – something that makes you special, unique, effective – you won’t get far in fashion, or any other creative industry, and you certainly won’t succeed as an entrepreneur.

5. It’s time to figure out what you are selling and how you are going to make people want to buy it…. Consider your whole self, and don’t be afraid to embrace everything that makes you unique.

6. Your point of differentiation does not need to be edgy or groundbreaking, it just needs to be different, and it just needs to be you.

7. Follow you inner voice away from what feels wrong and towards what feels right.

8. When you find something that feels right…. commit to it. Doing one thing well will open doors for you. A plant won’t grow as high if it’s reaching toward five or six suns.

9. Successful people, and brands, are usually highly specialised. They do one thing, and they do it in a better or more interesting way than anyone else.

10. Every successful brand has a message, and that message must be painstakingly driven home, in both appearance and substance.

11. Good brands are authentic, consistent and focused.

12. Be careful not to let your personal brand overwhelm your expressed desire to learn. The point is, after all, to make people want to work with you.

13. Don’t think that creating and promoting your brand is a 6-month programme. I’m forty-four years old and I continue to build my brand… and it is much more powerful than it was when I started.

Nothing there I’ve not already said, but it’s always nice to hear it from someone else, don’t you think?

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Why personal branding is relevant to business

When you talk about personal branding to employers, many are not interested. For them, they consider personal branding all about making the employee more valuable, which means that the employee may become more expensive and look to move elsewhere. Hardly something they want to invest in.

But what they fail to realise is that every time a customer interacts with their business through their staff, the customer is interacting with a person who has a personal brand. Now, that employee may not be conscious of their personal brand, but this doesn’t mean that they don’t have one.

What impression does the employee create? Are they presenting themselves in a manner appropriate with the business and its brand? Are the employee’s values in line with the business values? If the company values customer service highly, is this reflected in the behaviour of the employee? Whenever you have negative experiences with a business it is usually down to your interaction with a person and their attitude. Often, if senior management are made aware of the problem it is quickly addressed. And let’s not forget, customer service isn’t something that is restricted to the customer service department. Internally within a business, every employee has customers. Their customers will include their fellow team members, other teams they interact with and suppliers.

Look at it from a different perspective. Let’s say your business is one of many in a highly competitive market where there is little differentiation in the service or product offering. For example, professional services such as accountants or lawyers. Typically in these businesses, the professionals will all have similar qualifications and backgrounds. By the nature of what they do, it is standard fair. So, what helps them to stand apart? The people! People do business with people. So, it follows that the most successful people will be those that have great people skills and act authentically and consistently. Isn’t that the sort of person you’d rather have in your team?

So now tell me that Personal Branding isn’t relevant to business.

Branding in a business is often thought of as belonging to the marketing department. But in fact it straddles the whole organisation. Everyone in the organisation has a part to play in bringing the corporate brand to life. A brand breathes through its people. It’s the X-factor that separates the stars from the wannabe’s.

Staff attitudes, what they say, how they look, what they do, what people say about them, and their office environment. These factors will not only influence what you think of the individual, but the company they work for. It all contributes to the overall brand.

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King – A Branding Genius?

shaving bond home pageYou would have been hard pressed to get through the weekend papers without escaping any reference to the King. And, I’m not talking about Michael Jackson. Instead, I’m referring to Will King, founder and CEO of King of Shaves. The reason for this is that last week, he launched the Shaving Bond. This is a corporate bond that aims to attract funds for their marketing war chest in their fight against Gillette.

This brand building idea is ingenious on so many levels. So many levels that I’m not quite sure where to start, so in no real order…

A brand you can trust

In the current climate of dishonest and untrustworthy politicians and banks, choosing where to put your money is tricky business. And yet, here is an opportunity to put your money behind one of the fastest growing brands around. Not only that, but Will King is proven when it comes to building assets. After all, he knows how to manage money as he’s built a hugely successful business over the last 16 years. Politicians and banks can’t claim that one very easily. So, in terms of trust, he’s got that one nailed. That’s no mean feat; give the guy some credit.

It’s a win-win!

Will King is predicting that his business will double in the next year. For those of you that struggle with percentages, that’s +100%. So, to offer a +6% return on an investment means that he is going to be quids in. But so are the investors. The majority of investors out there would be hard pressed to find a better return than 6%. Especially one that comes with free King of Shaves products. The free product bit is so neat. For KoS, giving away free product is nothing, but the perceived value to the consumer is massive. Consumers love a bit of FREE.

willI saw King speak recently at the British Library and he was asked how he measured his marketing spend on advertising. The response quite simply was “Sales! We sell loads of product”. King knows that lack of awareness is their biggest barrier. He calls it their “biggest competitor”. So, King knows that if he could just spend more on advertising, then sales will follow. The problem is, he needs to the cash. So, what are his options?

Get your customers to pay for it!

Well why not? Most brands pay for their marketing through their premium prices. Taking this route allows King of Shaves to keep their prices competitive during these “tough times” while offering consumers a return in more ways than one. I also think that the transparency is going to be respected. They’re quite blatant in telling us that they’ll spend the money on marketing and advertising. And so, consumers get to choose as to whether they take part in this. You don’t get that choice with many other brands. You pay or go elsewhere.

Now, back to the lack of awareness issue. What better way round this than to get your name out there? Mmmm… now let’s think, how could he do this. Well, you could try and pull a big PR stunt that gets you into all the papers.

A PR stunt?

the-sun-230609The press coverage for the Shaving Bond has been pretty impressive. Oh sure, it helps that they’ve been spending a little cash on advertising, but nonetheless. To secure coverage in wide ranging publications like The Sun, The Times, Brand Republic, Management Today and Marketing Week makes for a great PR stunt. The value of the PR alone will make this exercise worth it, even if no-one signs up. But, the reach achieved with this coverage would probably surpass anything they could hope to pull off with any ad campaign. And that coverage was despite the other “King” that hit the news this week.

Consistency of message

I can’t help admire the PR aspect of this initiative. Having worked on PR stunt campaigns, I know how hard it can be to ensure that when your story gets out there, the journalists are saying the right thing, consistently. After all, you have no editorial control. But, for this campaign, the message that keeps coming through is “It’s not just a better way to shave, it’s a better way to save”. And that comes straight from King himself. Great brands are built on consistency, and these guys clearly know what they’re doing.

And finally…

What a great name!

This name is a marketer’s dream. It’s just so perfect! I won’t go on as Shaving Bond speaks for itself.

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The 5 perils of personal branding

We can safely say that when the topic of personal branding comes up that most people would agree that it’s a good thing, and if they had the time or inclination, they would probably get round to sorting out their personal brand.

But, is it? Are there any perils with starting such a journey? There are a lot of things in life that start out as a good idea that turn out to be a monumental disaster. Like putting up your party pics on facebook, only to discover that a director at work has seen them and now you’re not getting that promotion. Doh! Now I’m not saying that developing your personal brand is in that league, far from it. But what I am saying is that there are considerations, and you should be aware of them before you jump in.

High visibility high_vis_jacket

Remember the whole point behind personal branding. It’s to stand out and be noticed. You want work to come to you, and not vice versa. But, raising your visibility stakes means, you guessed it – you’re going to get noticed! So, are you happy with that? You may be some quiet shrew who’s damn good at what you do, but you prefer to hide behind your desk. Imagine spending the day wearing a high-vis jacket, does that sit well with you? And, more importantly, can you keep it up?

Transparency

glass-of-water

Developing your personal brand is a beautiful process of self-discovery. For a truly authentic personal brand, you’ll need to work out who you are and what you stand for. Then, you’ll need to be that and stand for it consistently. If you don’t, you’ll be betraying your brand (otherwise known as brand suicide). Some personal branders talk about persona being a crucial part of the personal branding equation. I think this wrongly creates the impression that you have a “persona” and a “real you”. By the way, if you look up persona you’ll get words like role, character, mask, actor etc. These are not words that talk about transparency and authenticity.

Accountability

Devising and launching your personal brand is a big step. It’s a sign you mean business. As a part of the process you would have identified personal goals and ambitions. After all, your brand will be there to support you in achieving these. So, now you’ve put your stake in the sand, you’ve got to be seen to be delivering. You’re accountable. Are you ready to be accountable?

Keeping it up

man_lift_weightsThe need for consistency cannot be underestimated. As with business brands, a personal brand needs to be reinforced and maintained. Consistently, both in terms of the message that you’re putting out there and the regularity by which you deliver that message. It’s hard work. It’s called brand management not brand laissez faire for a reason.

Conflict with employer

Now, for some this is not relevant. But for bundles of you it is. How does your brand fit your employer’s brand. If you’re all about the outdoors, high energy, risk taking, and you work in an accountant’s firm, there might be a slight mismatch. Some companies will only be interested in you being an employee if you reflect the corporate brand. While other businesses may be up for allowing you to be YOU. So, beware of being authentic too soon as it might put you out of a job!

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